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== Lore ==
The Urn is a civil servant of the [[Municipal Coven|New York Municipal Coven]]. Its job is to keep New York clean by capturing rogue spirits, which should then be released in another location.

The Urn takes pride in its work and believes it's underappreciated. It nags heroes to be delivered quickly and grows impatient over time.

A member of the [[Paradox Organisation]] has attempted (and failed) to steal the Urn before, to which the Municipal Coven "did not take kindly".<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Paradox stalling)|transcription=Just so you are aware, one of your fellows tried abducting me once, and the Municipal Coven did not take kindly to it! So please be prompt in my delivery.}}</ref> 

The Soul Urn knows {{HeroIcon|Billy}}, implying that Billy has worked for the Municipal Coven before.<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Quotes#Hero-Specific Voice Lines|context=(Billy stalling)|transcription=So. William. I see you’ve really gotten your life together since we last talked.}}</ref><ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Quotes#Hero-Specific Voice Lines|context=(Billy stalling)|transcription=So are you going to actually see this job through, or are you going to quit like you always do?}}</ref> The Urn refers to Billy as "William" and doesn't want to be associated with him.<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Quotes#Hero-Specific Voice Lines|context=(Billy stalling)|transcription=William, can you please just drop me off and I can pretend I never saw you.}}</ref> 

The Urn asks to be introduced to [[Nashala Dion|Nashala]] by {{HeroIcon|Mirage}}.<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Mirage stalling)|transcription=Well? Are you going to introduce me to your lovely friend or not?}}</ref> 

The Urn has a cousin that works at Columbia University as an administrative shredder.<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Dynamo stalling)|transcription=My cousin is stationed at Columbia as an administrative shredder! Perhaps you've worked together?}}</ref> It also knew a sentient censer, though they lost touch after the censer took their vows.<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Haze stalling)|transcription=I used to know a censer with smoke like that. We lost touch after they took their vows, unfortunately.}}</ref>

The Urn says its usual craftsman is on vacation.<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Infernus stalling)|transcription=Try not to singe my decor. My usual craftsman is on vacation and their apprentice tends to overuse filigree.}}</ref>

The Urn admires several heroes. Those that showcase grace and diligence during delivery are favored by the Urn--notable examples being {{HeroIcon|The Doorman}}, {{HeroIcon|Lady Geist}}, and {{HeroIcon|Celeste}}.<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Doorman stalling)|transcription=You, sir, are more than a gentleman–you are a treasure. And I am honored to be in your care.}}</ref><ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Lady Geist stalling)|transcription=Oh, how I do enjoy a bearer with class and grace.}}</ref><ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Celeste stalling)|transcription=My dear, you are moving with purpose and grace, and I appreciate your deft hand.}}</ref> This also extends to heroism, as the Urn is a fan of {{HeroIcon|Ivy}} and considers her "dazzling".<ref>{{VoiceLineCite|name=Soul Urn|quotes=Soul Urn/Voice lines#Hero-Specific Voice Lines|context=(Ivy stalling)|transcription=Ivy, whether flesh or stone, you are dazzling!}}</ref>

The Urn is also a bit of a fashion mogul. It points out several heroes' sense of fashion and style: 

* {{HeroIcon|Bebop}}, for his "exquisite craftsmanship".
* {{HeroIcon|Dynamo}}, for his stunning jacket.
* {{HeroIcon|Infernus}}, for being dapper and having a "well-brimmed lid".
* {{HeroIcon|Mina}}, for her contributions to Fashion Week, considering her work to be the future of fashion.
* {{HeroIcon|Shiv}}, and his amazingly well-kept pompadour.
* {{HeroIcon|Victor}}, for his crafted body and fascinating tattoos.
* {{HeroIcon|Vindicta}}, and her lack of shoes.